Windy Moon Quilts

Lori Miner a year ago

Love their choices of fabrics but slightly overpriced... still, love the selections!

Susan Junette 7 years ago

I live 90 miles from Reno so I made an appointment to have my Bernina serviced. I was assured the repairman would at least look at my machine and either fix it or let me know if it needed further work. When I showed up, I was told they don't make appointments and my machine would be looked at when the repair man showed up. I asked when that might be and the gal had no idea. I was told he doesn't have a schedule. So, I left my machine without any idea when it might be fixed. I then got a call a few days later, on a Saturday, letting me know it was fixed. I said I would be in on Monday to pick it up. When I asked what the repairman had to do, the gal had no idea. Anyway, when I drove 90 miles to pick it up on Monday, I found the store closed. Before I left home, I did check on their website and their phone messages and it stated they were supposed to be open. I wasted 3 hours and fuel. I found the store personnel i dealt with to be unprofessional and unhelpful. It's really too bad. They've lost my business.

Mama Bear Edited 9 years ago

I would give this place 5 stars on selection (tons and tons of great fabric), books (always a great selection), and line staff (the girls behind the counter do the best they can with what they have - they are top notch and I can't say enough about they tall lady {sorry I am bad with names}, the new one that just moved there and just started about a month ago {this is April 2017} and the shorter one with longer brown hair {I am short too, we need to stick together}. You are all GREAT!!!!!!!!! Can't say enough about you all and if my review ended here, I would give you all 5 or even 6 stars. However, the manager seems to make up prices based on what you can afford when it comes to the machines, she gives misinformation to her staff while customers are standing there, then the staff had to call back and give me the correct information. I felt so bad for them. The store gets listed in magazines as carrying certain fabrics for a line, like I was looking for a Horse fabric from Northcott, and when I went in they had it in the back, but it was not priced out for sale yet. The staff has to wait for management to price. I live 75-80 miles away. A month passed by and I was in the are

Patricia Milovina 11 years ago

I have only had great experiences when shopping at Windy Moon. I love to quilt. I make about 10 to 12 quilts a year, and am always searching for top quality and unique fabrics for my projects. I discovered Windy Moon about 5 years ago, while on vacation in the Tahoe area. I visit the store every chance I get…at least 4 times a year. I always leave with more fabric than I ever intended to purchase. I find their staff extremely helpful and knowledgeable, and have recommended the store to all of my quilting friends. In fact, I've taken several of them there. Unfortunately, the store is located about 300 miles from my home, but fortunately, I visit the Tahoe area frequently, and never miss an opportunity to get to Windy Moon! I'm sorry to read that others have not had the positive experiences that I've had there. I had one occasion, this past July, to purchase quite a bit of fabric at Windy Moon. When I returned home from my vacation, I found a phone message explaining that I'd been overcharged for the quantity of fabric that I'd purchased on my recent visit, and they wanted to rectify the charge on my credit card. A less reputable establishment would either not have owned u

Derrick Noah 12 years ago

I bought seven neckties for myself and my groomsmen. I wanted a simple emblem stitched into them (a box with an x in it). I brought them here at the recomendation of my fiancee. When I picked up the ties I saw that on one of them the square emblem is crooked. I left it there and came back when the owner Mike was in, who also ran the stitching machine. I explained my disappointment over the expensive tie now being ruined and asked if he could reimburse me for the tie. He emphatically said no. I told him this tie represents his business to me and asked if he was proud of it. He then started explaining how expensive his machine is. When I asked if he guarantees his work he did not respond. In summary, if this man screws up a square emblem against two parallel lines, he is careless. He is not proud of his work but too proud to amend his mistakes. If you care about your property and the quality of work performed on it, find a business that cares about those things and their customers. Mike @ Windy Moon does not.